Uber App Reviews

The surge pricing minute to minute is truly ridiculous! Uber pool is a joke as well. 2 hours in an Uber pool is unacceptable!

CEO should be ashamed of himself, way to go to Apple for standing up for iPhone users.

Tried to log on they said a representative will call so far two days have passed no call from them. Terrible service

Uber has been in a downward spiral and has lost my trust. The extended location tracking in the recent versions is unacceptable— and now they want access to your calendar, too. Forget it. Worst of all, they have *removed* the option to use iOSs native privacy controls to allow location tracking only while using the app. Im switching to Lyft, at least until that feature is restored. Also, Im no longer able to rate drivers, since after turning off location tracking theres a nag screen every time one opens or returns to the app, and that nag screen blocks the page where typically one would rate the driver right after a trip (dismissing the nag screen also dismissed the rating screen, which is a major design flaw). Uber has officially gone from hit-and-miss to terrible. And, on top of that, now Uber wants access to your contacts as well as your location. No thanks.

The creepy app tracks all the time you even after your trip had completed. It is a pain to enable/disable tracking before/after each use. I have been using Lyft exclusively.

Uber does not own up to their mistakes!

With the antics of the CEO shouting at driver (he has a private driver now), allegations of misogyny at the HQ, and their lack of humanity (with undercutting LAX taxis on the day of the immigration march), I switched to Lyft and couldnt be happier to not to support this company.

Horrible, arrogant, parasitic company!

This company is about to implode. I canceled a ride because the driver never showed, Uber wouldnt refund the $5 fee. Im off to Lyft.

Repeatedly overcharged me. Customer service is non-existent.

Their Employees spy on you

The worst app and The worst company Ive ever seen. STOP with your FAKE 5 star reviews.

Warning: READ TERMS OF SERVICE update. Edit: Due to Uber being run under terrible, unethical leadership which spies on you, breaks the law, breaks their own privacy policy and Apples privacy policy, CEO Travis keeps digging himself into a hole. Deleted. This new app cant get your location accurately even though it must know where you are at all times even when Im not using the app. Worse yet, theres no longer a way to drop your pin at your desired pickup location!!!! Why?!?!? I picked up 10 people the other day 7 of them had grossly incorrect locations for pickup, I realize its not the riders fault, its this apps fault. Sometimes riders need to drop a pin not just where they ARE but where theyre going to be. This new way doesnt allow them to do this. EDIT: There is a way to do this but you have to set your destination then click on current location before requesting. I think a lot of people will skip this an will ultimately increase the time I have to wait for the rider or the time I have to drive around to find the rider. This should be easier.

Heres hoping that top Uber executives and anyone else on the companys board all suffer horrendous and terrible fates. Fiery plane crashes, unintended victims of gun violence, various types of terminal illnesses, etc. Every single time I open my news app theres an article detailing the shady, underhanded and dark activities that this company is involved in. Sexual harassment of women, spying on current and past customers long after the app has been deleted, the CEO Travis Kalanick caught on camera pretty much being himself, an unpleasant and terrible human being, and the straw that broke the camels back? The suicide of one of your engineers, Joseph Thomas. I can no longer support this company. Im deleting my info and the rest of you that praises this app can all have it!

They claim to only collect your data from the moment you request a ride and until five minutes after the ride. BUT 3 days after I last used this app I got a notification from iOS saying its been tracking my locations in the background. This is DISGUSTING! Im definitely not using this app until they stop stealing my information and properly address this problem!

Uber stop updating the app with no changes to flush all the negative reviews. You removed the option to allow us to grant you location services for in-app only. I will NOT give you my location all the time. You dont need it! This is a massive privacy violation. Give us our options back!

Always on location access for a company that lies cheats its way out of regulators and lies to investors.

Check your review in about a week, only you will be able to see your review no one else. I find Ubers business practices to be sneaky and despicable. Im not going to recommend this app from Uber. The Uber app pulls the resale value out of your car to Pay YOU. Uber needs to compensate and pay the drives real money, so they can fix and maintain there cars. Uber doesnt pay much to the drivers at all (Uber keeps about 60% of what the rider pay UBER). Once you consider your fuel cost, extremely high cost of ride-share car insurance, car maintenance and the terrible wear and tear on the car itself plus significant lose of value of your car at resale, especially because of the super high miles on your vehicle. The Uber app is a very bad deal for the drive. However the riders are getting a great deal on your dime and time. Sorry for the bad new.

Used UberPool feature recently and was told an amount that Id be charged, and was charged double. Upon bringing the issue to their help desk, I was strung through a series of emails and only partially refunded a portion of the incorrect charge. After emailing in response to this issue, I was then ignored, and the issue went unresolved. Thanks.

At the end of riding for about 13 km, the receipt mailed to me shows that I rode only 0.2 km, which costs 50 tk only!! But the map navigation on receipt clearly shows entire riding path of 13 km... Now how much I should pay the driver now?? You people are so late in replying!!! 12 hours went by since i sent u a query!!! and NO MOBILE NUMBER OF YOURS TO CONTACT U IN AN EMERGENCY!!!