Uber App Reviews

A lot of the drivers who work for Uber are great and my complaint is not against them - it is against whoever directly works for them on the non-driving side. The drivers are consistently going in circles because the maps dont seem to work. Ive even been in Ubers where people Ive been pooling with, ask the driver to leave them blocks away from where they live/are supposed to go because they dont want to keep going in circles. I have been charged cancellation fees for trips I have not cancelled or taken, and it is not because the drivers have had to "wait for me"..they literally have not arrived and I still have been charged by Uber besides this. They dont seem to care about their customers. I will start taking Lyft, even if it means paying more because theyre less marketed. The point is...I dont like being scammed and if Im going to pay a certain price, I better get the service I am paying for. I have never written a complaint, but Uber is one of those companies that really needs to get it together.

First time.. Easy, convenient and inexpensive.

Youre ads on word cookies are really annoying and it keeps sending me to this page unlike the other ads where I can actually press an x. Leaving a bad review in hopes that you stop constantly sending me to this page.

toggle on to order a ride & off when it arrives.

I have now had 3 times where Uber XL has come and refuses to take more then 4 of us even though he has seats for 6. Closed his door behind me as we left and he called the cops and said I broke his door. The cops came and now I have to go to court so dont take an uber. They are trying to find a way to take more of your money.

Use this code to get a free ride when signing up. sebastianc1651ue

You guys love to follow anything that is trending. This is a great app and what you are doing will not shut it down. Lol move on people

I believe that a service should be separate from corporate values. Uber has literally transformed my life, I havent taken a cab in 3 years unless my phones dead. The ease of use the app gives me is amazing, I get to wait inside and know exactly whats going on, in an age of information transparency is key, and that means delivering information that I as a consumer expect. 99/100 Uber rides are pleasant and better than a cab, plus, I dont have to deal with the cab tip which I dont understand because its literally the cab drivers job to get me there safely - unlike a waiter who can provide different qualities of service. TL;DR 11/10 would recommend

All of those 1 star reviews are upset cab drivers. Uber is great, and fixes so many things wrong with the Taxi Cab Cartel.

Location services tracking you all the time. Not good

I cant go to everything on the app unless i have location services on. uber needs to fix this quick as people can just manually put in the address. Plus i want to rate drivers as much as possible but i am not going to keep turning on my location services for that like why should i?

I generally like uber as a service. But the options for location tracking are "never" and "always". Always tracking is just creepy. Every other app has a "while using" option. Please add a lighter tracking option. Otherwise I need to toggle my settings whenever I use your app. Thats annoying UX

Uber is a great concept and the rides are better and cheaper than ?. Also you can get a FREE ride with promocode: irtazar

Have used Uber a couple of times and have found them to be on time, friendly and have clean cars. I love that the app tells me where they are and the price. No surprises. Such a pleasant ride. Wish all cities had them.

I have to talk about the surge price. Its fake just they want stolen our money No body trust this company

Application doesnt have any option to put comments for address. For example there are two exits from apartment and I want to tell the diver to come on Exit A and there is no way for me to inform it in application. Second improvement is for details of car, if I have odd size baggage, like ski or snowboard, I can know if car can accommodate it. Comment section can be used for all these things.

1. Impossible to rate previous trips, only latest one. 2. Desperately needs receipt detailed elaboration (giving car, time, mileage, used tariff).

I had picked up an uber downtown(midtown) Atlanta, and my uber had no hands!!! They let anyone be an uber driver so long as you have a car!!! Nice person tho...

I dont know why it chooses the same driver for you although you are requesting a faster option after 5 separate requests. Its the reason why people are choosing Lyft.

This app is horrible. Every time I open it, it is stuck on my last trip. There is no reset button. Then it says 3 minutes. Then 7 minutes. Stupid.