Uber App Reviews

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Well done, Uber!

Chreest-oh-bar

I love how Uber is finally starting to help out drivers! Keep it up!

Terrible Service

I have had a problem with many of my last rides with Uber. They tell me one time and then my driver keeps driving away to complete another ride. Im left wasting time and not get any details about it. Leaving this review, then deleting my Uber app and account and switching to Lyft.

Brutal

What a piece of garbage this app is. Wont remember any location in history if it isnt the exact address. Instead of easily searching for he 4 spots I always go to I have to type in the whole address, especially when going to a major city staying at a chain hotel which has 20 to look at before you get to the one you need and stay at every time. Not to mention all of the dropped rides that hey always charge you for then you have to request the money back from support. A joke it is so popular.

Ratings

The only real thing I hate, yes hate, is that the driver can give you a bad review and starts if you simply forget to give them a review. Its kinda annoying and petty

Stranded me, unable to choose pick up location

Took an Uber from my hotel to Walmart. The Walmart is so close to the airport, the app defaults the pickup location to the airport and refused to let me select a different pick up location. Had to call a taxi. Ridiculous it doesnt let you select where you want to be picked up.

Always tracking my location???

Not acceptable! Uninstalled.

Terrible

Fare split: Adds +1 code to all my contacts so I cant use real friend number. Cant reorder priority of payment options and cant change payment options while in trip so pretty much no possibility of choosing payment options at any time with any preparation. I dont think I have ever experienced service that bad since I started using digital payments about 30 years ago. 2 billion startup that is...

Stinks

There is no nice way to say this. The app is s piece of CRAP ?

App doesnt work

Tried to call for a ride SEVERAL TIMES on 3 different phones and it would not allow me to use kept saying payment failed, location not found. It was a disaster. Downloaded lyft within seconds and had a ride within 2 minutes. Uber do better!

Disappointing...

I just downloaded this app and have tried at least a half a dozen times to just register... The app keeps returning me to the password screen after entering my name. The password I used meets the apps requirements but no matter how many times Ive tried, I cannot register... How can I use the Uber service if I cant even register? I guess I can go back to the old fashion way and give them a call...

Rate hike ripoff!!!!

So my daughter and I Ubered from our Hotel to downtown Nashville (costing around $10.50). Later that evening when we attempted to uber back to our hotel we were informed that due to the high volume of request the rates increased and the current rate was over $50 to get back to our hotel!!!!!!!! I was so upset!! Here I am with my younger daughter stuck in downtown Nashville and my phone was about to die. Fortunately I was able to hail a cab which only cost me $24. Uber you really disappointed me that night!

Couldnt use

Found somebody else used my e-mail address with a different name. Couldnt change the name, or call a customer service number to get it straightened out. Customer service is virtually nonexistent! You feel helpless if there is any issue. This company already left a bad taste in my mouth before even using them!

Uber, Where Was My Car?

I scheduled a ride in advance for my father to go to the airport for 5:30 A.M. - this was a business trip so arriving was paramount. I thought everything was great and received a confirmation e-mail and everything was settled. With my being unable to drive and my mother currently taking medical treatments you can see why promptness was important. Forget promptness - while standing on the curb with my father waiting for the car 15 MINUTES past the scheduled arrival time I received a text from Uber saying there were no drivers available in my area. The stress this placed on us trying to get my father to the airport in Houston was not TERRIBLE. My mother who has not felt good for months and unable to drive was compelled to try. She was able to drive but a less stressful way to find out would have been great. But had my father been on his own his business trip would have been totally messed up. My previous experiences with Uber would have let me recommend them. After the mad scramble of this morning I dont know that I will ever want to ever use Uber again. You may be left standing in front of your house in the early, dark morning getting a message way past the point of helpfulness. Not a fan of Uber. And I cant even complain or leave a bad review directly to Uber because he never got a ride.

What happened, uber?

I have been with uber for about 3 months, and Im dissatisfied with its rates now. My ride used to cost 12 dollars, but now for the same ride it cost 23 dollars. Over a one month period, it rates almost double its cost. I might as well call a cab and still pay less.

Robbery..

They charge surge fees WITHOUT a warning. I was told my ride would cost a certain amount and to my surprise at the end I was charged over 2x that. Super shady and basically theft. Avoid at all costs.

Disgusting

The only reason I gave it an extra star is because it worked fine the first few times. But today not only did the driver tell me NOW if all times that you cant ride unless youre 18 or older (Im 16), after the driver canceled the ride, uber automatically hooked me up to another driver, and it took $5 to cancel the ride.

$20 coupon: urohq

First of all, if you haven’t taken a ride yet make sure you use the coupon above to get $20 off your first ride! Enter it right before you request a ride. Go to the Payment tab in the app and enter the coupon under promotions. Might as well try it out since it wont cost you a thing! The app is simple, easy to use and intuitive by design, giving you important info like the driver’s face, phone number, and car make and model. It’s amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy!!! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!!! UberX is definitely cheaper than your average cab. After all this, I don’t see why you would ever use a yellow cab again. The customer support is also fantastic. I got overcharged on one of my trips and I didn’t have to say anything more than a comment on my driver feedback to get a full refund. I’m very happy and I hope Uber continues to exceed my expectations in not only the app but customer service!! I also prefer Uber much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!

Cant register - keeps asking for passwords!

I cant register with the service. I enter my phone number, enters password, then enter my name and it bounces back to the password page. Tried a dozen different passwords of varying length and complexity, but its not working. I give up. Sorry Uber, I have to get home so Im going to take a cab or try lyft.

Garbage

What happened to the standards for drivers? Seriously unsafe at this point.

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