Uber App Reviews

Location tracking is all or nothing with Uber. Normal apps offer "track only when using", but Uber demands "Always track". If the past year has taught us anything, its "dont trust Uber to do the right thing". It looks like theyre not in a hurry to listen to customers complaints, since were at least fourteen updates in since I started paying attention to the GPS issue. It also seems like they abuse the app update system. Weekly 170MB updates with no change log. Thats half a gig per month, thanks guys.. Partial workaround for tracking: disable GPS for the Uber app, and only turn it back on if you absolutely need to use the app. And then turn it back off when you get to the destination. In the meantime Ive been using the friendly Uber competitor, and so far its worked like a charm. Thanks Uber, for encouraging me to check out other apps!

Recently Uber keeps telling me that someone else was using my phone number. Despite numerous codes sent to my phone and successful authentication, I still cannot use the application. I emailed "support" but nobody answered.

About 3 years ago the caliber of drivers was better. How do I know? I did the background checks on them. Now you have a bunch of scam artists who are lazy and trying to cheat you. Just download the other app. Smh. And their "eats" app and service is horrible too.

While I can see that Uber isnt tracking me a lot while Im not using the app, its ridiculous that its not even an option.

First of all, if you haven’t taken a ride yet make sure you use the coupon above to get $20 off your first ride!! Enter it right before you request a ride. Go to the Payment tab in the app and enter the coupon under promotions. Might as well try it out since it wont cost you a thing! The app is simple, easy to use and intuitive by design, giving you important info like the driver’s face, phone number, and car make and model. It’s amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy!!! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!!! UberX is definitely cheaper than your average cab. After all this, I don’t see why you would ever use a yellow cab again. The customer support is also fantastic. I got overcharged on one of my trips and I didn’t have to say anything more than a comment on my driver feedback to get a full refund. I’m very happy and I hope Uber continues to exceed my expectations in not only the app but customer service!! I also prefer Uber much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!

So tell me why you need to see my location ALL THE TIME! Im not even using the app but you still need to see where I am?!?! Very shady, never liked uber anyways but this seals the deal. Lyft here I come!

Location is always on. They say they inly use it for five mknutes after the trip. Which seems to be the case. But still annoying. Promo codes do not always work and customer service is just there to send you useless answers. Lync is definitely better... but not available everywhere.

This app needs your location access AT ALL times. Even in the background. Thankfully that will change with iOS 11. Also, pay your drivers more, you scum bags. And fix that diversity problem (admittedly not an issue with the app).

Had a bad experience and theyre not gonna do anything to fix it

Uber is the new Comcast.

Uber can be cheap but it Also comes with a lot of issues. They will tell you your travel fee is one thing but charge you another. If they Ever make a mistake they will NEVER give you your money back they will issue you a poor Uber credit towards your next ride (Imagine if you didnt want to use their service anymore) you would have to use the service to get your money. Also the driver can basically blame you for anything. I got charged an extra $20 cleaning fee. I Never made a mess in the persons car. The driver just wanted to make more money. I tried to fight it but Uber doesnt have a phone number just a automatic answering system. So no matter what you say or how many times you say it they will send you the same message back. "I know this is frustrating bla bla bla" Uber is such a Scam/Fraud . Theyve taken so much money from me outside of my rides its ridiculous. I hope Someone investigates them !!!

Uber doesnt respect your privacy and makes it difficult to protect it. I dont need big brother tracking me every minute. Also they have regular updates to the app but they never tell you what the features are.

on my third ride the driver asked to have sex with me, then kept pestering me after i said no.

I needed a ride yesterday so created an Uber account, entered payment info (credit card) and tried to book a ride (locally, just a few miles), but Uber immediately blocked me for no apparent reason, and despite my request for assistance I still havent heard back from their customer service. (PS: I then made an account with a competing service and got a ride within 20 mins, _with_ a first-time customer discount.)

DO NOT USE THIS SERVICE. I usually spend about $70-80 a MONTH on transportation to and from work on Uber. Many times, over the course of two years, the app will randomly just send the driver to another destination, adding more money and more time to my trip. UBER DOESNT EVEN REFUND THE MONEY BACK. Clearly I DID NOT put in the wrong address being that its my workplace for the past two years and no the driver did not CHOOSE this route. I will happily take my $840 to Lyft. Then a rep said that the driver took the wrong route and they still cant refund me my money... BUT YOU JUST SAID THAT IT WASNT MY FAULT!!

I should have read the reviews more, before taking an uber in Canada. I got one in Toronto, and the guy canceled on me without calling or anything. It showed even a different pick up, then what I had originally put. Anyways, I got charged because this guy decided to cancel on me, and they automatically credited the amount to my next ride (I had to get to the airport, and luckily the second uber showed up.) Ridiculous, and their customer service has sucked in the past, so I guess I wont fret over a couple bucks this time, just will NOT use them again.

First of all, if you haven’t taken a ride yet make sure you use the coupon above to get $20 off your first ride!! Enter it right before you request a ride. Go to the Payment tab in the app and enter the coupon under promotions. Might as well try it out since it wont cost you a thing! The app is simple, easy to use and intuitive by design, giving you important info like the driver’s face, phone number, and car make and model. It’s amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy!!! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!!! UberX is definitely cheaper than your average cab. After all this, I don’t see why you would ever use a yellow cab again. The customer support is also fantastic. I got overcharged on one of my trips and I didn’t have to say anything more than a comment on my driver feedback to get a full refund. I’m very happy and I hope Uber continues to exceed my expectations in not only the app but customer service!! I also prefer Uber much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!

Im the past Ive given this app 5 stars. Cheap rides were amazing in the past, and most regular uber rides are still decent. However uberpool has become aggressive and penny pinching. I cant cancel rides where my driver is taking twice the predicted ride to show up, and they still take me to pick up and drop off multiple riders on route even though they already made me late and are making me even later. It can be seen on the uber app that rides are making me later for my events. They know what theyre doing but they dont care. When uberpool first came out, it was relatively direct, they didnt take you for bad roundabout pickups, and they let you cancel if your driver is late. I may still have to use this app under some circumstances for lack of alternatives, but I will be avoiding it where I can. Update: Almost invariably eta is twice as long as expected for uberpool rides. If I could take another star off from my previous review I would. Back to paying twice as much for Lyft because for whatever reason they seem more consistent if nothing else.

Waited for 20 min, dosent let me cancel, support is horrible and its just automated bullish Uninstalled

I dont review much but this time I have to, i am reviewing This app is total crap and who ever has made it should be ashamed.so many glitch and bugs. Always payment failure.You thought they offer you the first free ride, but you dont know that it doesnt work whenever you use that promotion it will say payment decline or please change your payment setting. There is mountain to improve this app. Uber president is very rich and he cant efforts a good programmer and developer. No wonder this app review is poor. For the moment I am uninstalling it now. Lets see how long will it last.