Uber App Reviews

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App still has payment method issues

I keep seeing payment method invalid messages, but when I close the app and reopen it my ride is on the way and my payment always goes through fine. Why? Its like theyre secretly asking for extra payment info.

Location Options

There shouldnt be an "Always on feature" without an option to only use in app. Like many other complaints this is unacceptable and I will be using lyft until I can use your app without giving up my privacy

I will be uninstalling this app right now! Would not even download if I were you

Im not judging in only one experience. I have years using this pp but this is the end of my pacience! If I could give 0!!!!!!!! Stars I would but its impossible! First, drivers cancel your trips and you are the one that have to pay the cancellation fee. Second: how come a costumer like me that does not even talk in the car gets a bad rating. Third: a driver its not supposed to be giving me attitude or complaints about where they are taking me! Its so unprofessional its the first time I write a review about anything in the world and it has to be this! Im erasing this app right now! Would not even download if I were you

Horrible app and company

Their "God View" feature allows their employees to spy on you anytime - who they think they are?? They are nothing without customers, its our dollars paying for their exaggerated salaries! Also, now the app tracks your location all the time (you cant select "while app used") Delete Uber app and/or account! "Uber’s lack of security regarding its customer data was resulting in Uber employees being able to track high profile politicians, celebrities, and even personal acquaintances of Uber employees, including ex-boyfriends/girlfriends, and ex-spouses,” Samuel Ward Spandenberg, a former forensic investigator for Uber, who is suing the company for wrongful termination, said in a court declaration filed in October."

Stop with the tracking!

Wants 24/7 access to gps location - not just when using the app. KNOCK IT OFF WITH THE SPYWARE. Give us back the "when using app" option.

Great platform!

Uber is a great ride hailing platform. Period. No company is perfect, but they have revolutionized travel and have made business travel a whole lot easier for me.

Needs a tip feature

Please allow us to tip drivers through the app. Change that and the privacy concerns for a 5 star rating.

Works great

I would give 5 stars but I do think that one should have the option to tip in the app. Also, I would like to be able to choose my driver from a list of nearby drivers, but the app always chooses one for me. Why have a rating system for drivers if you cant even choose from them?

Contents of updates

Please in all cases describe the changes in updates

Lol

I love how they keep "updating" so their previous 1 star reviews will get deleted... youre not slick uber! Stop stalking us

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Horrible GPS

This app is very convenient but also horrible. I cant tell you how many times I point in an address and the driver couldnt find me. They should pick me up on the side of the curb the address is.

Adios

You took away the option of sharing location only while using the app. Guess whats easier than having to go into my settings every time to re-enable location and disable location?? ...using Lyft from now on. Put location sharing back to the users choice. ADDITIONALLY, I consider this company to be a bunch of scumbags for releasing a new update every few days to wipe out the negative reviews. There are no real updates to the app. If there were it would be from listening to the rage of their users and giving back the option of location while only using the app. And Ill continue to give 1 star until they do! Update: Uber recently sent an email "noticing" that I disabled location for the App. Well no crap, thats what happens when you dont care about user privacy. Im sure they had to send out a lot of those emails to others. My location will remain disabled until they bring back the option for only when using the app, and my business continues to go to Lyft.

Uber Flat Rate Pass and better changes

I use Uber very often and find it to be extremely convenient.

Car color

It would be of a great help if you knew what color car to look for

Detail your Updates

Your updates do not have any "update" information, just the same dumb request for reviews. Well heres your review.

Love it!

I use it all the time, from NJ & PA to New Orleans!

Tracking

No way to disable tracking when not using the app. Please add this functionality back to Location Service setting to only track when the app is running. Until then 1 star and my business goes to Lyft.

Now using Lyft!

Permanent geolocation "on" feature is invasive. Uninstalled the app. Do not trust the company. Having great luck with Lyft everywhere I travel. Lyft generally has better educated drivers and nicer, cleaner cars.

Terrible new design

Works ok if youre desperate for a ride, but they do seem to hate women and privacy so... At least Lyft is friendly.

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