Uber App Reviews

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We took Uber out of the city for a tour and when we went to order an Uber there were no drivers. With no way to request someone to pick you up, it leaves you stranded if you dont know bus routes and local transportation. Only use around the city

Muito bom!

If Lyft isnt available in your area, and you dont mind supporting a company that tracks your location at all times, and endorses sexual harassment and Trumps draconian views.

Why do you need to see my GPS location all the time?!? Awful company, charging the drivers so much cash and putting them under stress. Ultimately thats less safety for me the client!

Uber seems to be prying into our lives by removing certain privacy controls from the app and accessing more and more personal information. Their drivers are often asleep in the early morning when I arrive from a red eye flight. So, I wait a long while to eventually have to cancel and rebook. Big waste of time and there is no way to report a non-responsive driver. There is no way to block drivers you had unsatisfactory experience with. The latest fiasco involved a driver not honoring car pool pickup at airport. Driver called me asking me to cancel and rebook for regular Uber service for a higher fare because not enough space. I told driver he has to cancel. So, what he did is to drive up the departure ramp instead of the arrival ramp, waited 2 minutes then canceled. Funny thing is that when I rebooked my ride, the same exact driver came to pick me up at a higher fare: where were the other passengers taking up all the luggage space??? I think that dishonesty must be against some corporate rules, right? I dont recommend Uber.

Dont make me use location services all the time- you dont need to know where I am if I am not using your service. Also, be a better company and dont condone sexual harassment

It is was better than this.

All the uber customers who do not tip the drivers should be utterly ashamed of them selves. Especially waiters/waitresses and anyone whos job requires tips. Its disgusting how it has become normal to not tip the driver. Do you realize the driver needs to buy water/chargers/aux cable/gum/ keep car clean (inside and out) and all these things are coming out of the drivers pocket.

Been using app for a week. So far no problems. Very safe and reliable.

I would not be able to accurately explain how inept uber support was in regards to understanding my request as to why my cc was being declined as an payment option, even though I contacted my bank to determine if my card was having issues. Five days and countless reps asking the same questions. It was as if there was no history of multiple msgs as well as screenshots of ubers declined msg. Not one rep had the vaguest idea. In the end it had actually became comical. Adios duber

Im completely done with this app. They do things like pair you in a pool with people and you will be going two completely different ways. They charge you for cancelling rides even though the driver may not have shown up. The prices change everytime you take a ride even though you could be going the same place everyday of the week. One day its $9. The next day its $14.

Im getting close to doing the #deleteUber thing. First, my recent Lyft/Uber driver said that Lyft treats drivers better (and allows for tipping; word has it that if you dont tip an Uber driver, your star rating may suffer, but theres no way to tip with the app). Next came Ubers "Terrible, Horrible, Very Bad Week" per USA Today two weeks ago: 1) a former engineer sued Uber for sexual harrassment and discrimination, 2) investors berated the company for fostering a toxic work culture 3) sued by Waymo for stealing driverless car technology (denied by Uber) 4) VP of Engineering dismissed for not making it known that he was the subject of a sexual harassment suit at his former employer, Google 5) a video surfaced of CEO Travis Kalanik berating a driver (leading to an apology to the company) 6) the weeks not over yet! Authorities report that Ubers been using their secret "Greyball" program to evade law enforcement. OK, unless Lyfts not around, is there ANY reason to use Uber?? Sheesh!

The customer service for Uber is horrible. I had trouble with the app changing its self over to XXL and charging me more than a regular Uber and got told it was my fault that Uber had a glitch in it. Nothing is been done even though I have contacted them more than once

Horrible company. They treat their drivers terribly (ask any of them). Management does unethical things. And now, they want to track you at all times. Please use only if no other options. Support the other car services. Here are a few great alternatives: Gett via Lyft Juno

Hi, When I requested a ride in your app today, the driver took an excessive amount of time to arrive to my location. When he arrived in my complex he drove in circles on the opposite side of my complex. After finally arriving to my apartment building, I immediately began walking toward his vehicle on my crutches (I am disabled). From the point of arrival to the point where I reached his car door was about 30 seconds. He lowered his window and said "you are late where were you I am not your ride anymore"; I explained to him I had to crutch across the parking lot about 600 yards from where I had dropped my pick up location pin he said "well thats too bad buddy" I was also charged $5 cancellation fee! He was extremely rude and hostile, Ive have had this experience with another uber driver also. These drivers are poorly trained in customer service, no sense of professionalism or basic courtesy whatsoever. The navigation for pick up and drop off is terrible! I have not had these issues using LYFT, their drivers are always respectful, courteous, on time, efficient and safe drivers! Another terrible experience with uber, I will now be late to work!

Always on location is a terrible idea. If you shut it off there no way to get to your ride history or settings. I was using Gett in NYC already pretty frequently and Lyft in other cities. Deleting Uber finally.

I have stopped using Uber. The reason is that they want the location setting to be on at all times. I consider this an invasion of privacy and will not support a company with that philosophy. Go Lyft!

I recently had a terrible uber experience and put in a complaint but they couldnt do anything about it because they claimed to already make similar adjustments. Which is total bs I have never once put in a complaint before up till that ride. The uber driver said he "accidentally" cancelled my ride once I got in the car told me to request again but I got someone else then he told me to cancel that one and ask for uber x now looking back I should have just left the car and waited for a different uber the whole thing seemed like a scam. Plus he played loud dance music and was a terrible driver. I would switch to lyft but sadly it is a bit pricier than uber but if I had to bank to switch I would totally do so!

Your app and uber website are not user friendly. I try to sign into my account and it will not let me proceed. It says please correct the following with no information telling you what to correct. So I tried to use the uber driver app and it says I have to enter a phone number when my correct number is there. It still didnt allow me to sign in to be able to make any changes. I dont want to go to lyft. It I just might. Their sing in is much easier.