Uber App Reviews

There is still no way to only enable location sharing only when using the app. Having location sharing on all the time is a deal breaker for me. Uber: Re enable the option to only share when using the app.

I use the app often because Im an out of state student and need rides to the from the airport, along with sometimes just needing to use it to get around in general because I dont have a car and my friends who do drive are too busy to help me. I have not had a problem using the app but as someone who doesnt know a lot about cars, unless its a make and mode that I have at home, I have no idea what Im looking for. Is it too hard to have a picture of the driver AND the car theyre driving? That would make me much more comfortable when I call for an Uber so that I know who and what vehicle Im looking for.

I been using UBER for over 2 years and never have I experienced bad service or outdated vehicles. Im just curious, based on all the negative comments posted which state are you all from?

Uber seems like a pretty bad company. Everything Ive read (and having rode and driven for them) they seem like the absolute worst example of corporate greed. Aside from the business practices in general, its super skeezy the app constantly tracks your location. Also it looks like all the positive reviews are from employees, the latest one is just a blatant advertisement for themselves. Done with these a*holes.

Uber is great. But I hate having to share my location with the app at all times. Its really frustrating.

Multiple issues with the new version. the new location tracking is a big issue for Privacy and battery usage that has to be fixed. Add tipping

Im really surprised to see that the Uber app has such a low rating. Ive used Uber hundreds of times, and in the rare case where Ive had an issue, support has quickly sorted everything out.

Uber is such a good service, its really fantastic, and great to see a company get the design and UX so well done.

Been using uber for years. Only ever had positive experiences. Love this app.

Top!!

i use uber everyday but today it kept failing on me ? kept getting request fail. please fix this!

Requested a ride for my wife and me at Orlando airport. App said driver was one minute away. Map showed driver not moving. 15 minutes later, the app STILL showed one minute away although car was still in the same spot. I tried to call the driver several times and texted as well. Received no response. Finally cancelled the request. UBER CHARGED ME $10 WHEN I FINALLY HAD TO TAKE A NASTY CAB. Obviously the driver was too busy chatting with his girlfriend/boyfriend on the phone and ignoring the fact that he accepted my ride request. UBER is losing its edge and is no longer any better than the smelly cabs on the curb. At least THEY show up.

I have used Uber quite a bit in the past 3 years... but now theyve run totally off the rails. Their privacy posture is truly nutsoid. And full time GPS drains batteries too. Uber doesnt seem to care. But I am happy to report one AWESOME thing about this change - Uber convinced me to try Lyft and Fasten. Both are excellent, less expensive alternatives to Uber, and without the personal privacy abuses offered by Uber. Thanks Uber, for showing me that there are better fish in the sea. Im pretty sure that Uber hopes that all the negative reviews are by robots working for the competition, and that Uber is working hard to hire an army to counter attack. Nope. There are just a lot of disappointed customers. Fix your service and the reviews will improve. Original Review: Since the app and service are tightly coupled, my review is for both. Overall, very good. Generally better than a cab. I have had one problem driver - crazy guy - but likely no less crazy than some cab drivers I have had. App could be easier to use, but it is quite good.

I imagine theres a lot of one star ratings on here from liberals who dont like Ubers head having a seat on Trumps advisory council. Unaware that the heads of a whole lot of companies are on team Trump. Unfair to Uber. So heres 5 stars from a logical human. The app works, you get a ride. ⭐️⭐️⭐️⭐️⭐️

Location services option needs to go back to switch on only when using app. Theres no reason to "Always" require sharing my location. Lyft doesnt have this problem. Keep updating to clear the bad reviews out everyones just going to keep reposting them.

Limiting use until I can turn on location services only while using app. Tried my first few Lyft rides and see no reason to go back to Uber until that is fixed. Also like ability to tip on Lyft.

Disappointed with the service, philosophy and what the company stands for.

This app doesnt even deserve the one star it took to write this review. App crashes constantly and makes you resubmit ride requests. After all the restarting it never lets you know if the request went through or not, so youre stuck hoping it did go through. Just a terrible app

Seriously link your help section to the parts of the app each article relates to. It is not hard. Stop simplifying the interface with stupid hieroglyphs. Just put an advanced tab in the top right corner and let people do all the complex stuff in one place in their chosen language. Do it quick or everyone will switch from uber. How you can keep making this app worse every time you update it is beyond belief.

Me & a friend took an Uber to McDonalds an the Uber lady said she would wait for us to get done ordering our food and then take us home when we got outside to get in her car she left and we had to walk 35 minutes home??