Uber App Reviews

Go out, its time to go home, so you check your uber app to see what the cost will be. Too bad! Youre charged anyways for LOOKING at what is available, even if you dont want to use it. Stupid app by a stupid company trying to steal your money without providing a service in exchange.

50€ offerts avec ce code sur UberEATS : eats-07z2v

Every time I get picked up from my home the navigation brings the driver to a different address down the street from my location. Also, whenever Im picked up/dropped off at my work it doesnt take the driver directly to the address, just says (drop off on the left) despite the fact that there isnt an entrance. The poor navigation causes extra charges onto my card as well as frustration for me and the driver. Please work on the apps navigation and if youre gonna use my location at least make it accurate. Thanks.

This is bad

First of all, if you haven’t taken a ride yet make sure you use the coupon above to get $20 off your first ride!! Enter it right before you request a ride. Go to the Payment tab in the app and enter the coupon under promotions. Might as well try it out since it wont cost you a thing! The app is simple, easy to use and intuitive by design, giving you important info like the driver’s face, phone number, and car make and model. It’s amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy!!! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!!! UberX is definitely cheaper than your average cab. After all this, I don’t see why you would ever use a yellow cab again. The customer support is also fantastic. I got overcharged on one of my trips and I didn’t have to say anything more than a comment on my driver feedback to get a full refund. I’m very happy and I hope Uber continues to exceed my expectations in not only the app but customer service!! I also prefer Uber much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!

I had an incident today, were I had initially and intended to only request for an Uber Pool. I even got the price quote for 4.64 for my trip, its not like I havent been using this App. So I knew what was going on. Just to find out after all, that I was charged for 8.75 which was for an Uber X. I had written a complain just for their keyboard warriors to tell me that I requested for an Uber X (which I didnt).

The base fare for my area increased by $0.25, however I am being charged much more than that for each ride. Also, the new wait time charges are ridiculous. If a driver has a difficult time finding me, I shouldnt be the one charged for their incompetence.

Cant even sign up! 3 months, several updates, at least two dozen attempts to enter information, same problem. After fifth page, pressed right arrow, goes back to page 4... every time! Something wrong? Who knows? Password rules I dont observe(tried at least a dozen iterations)? Who knows? App support sez "it must be your fault. Send us a bunch of screenshots." After reading reviews about the service, I suppose Im lucky. Ill try Lyft.

Ive had several bad experience with uber. Drivers not knowing where theyre going and cancel on you, and drivers almost getting in to accidents from not paying attention.

Do not get involved with this company. I find Ubers business practices to be sneaky and despicable. Im not going to recommend this app from Uber. The Uber app pulls the resale value out of your car to Pay YOU. Uber needs to compensate and pay the drives real money, so they can fix and maintain there cars. Uber doesnt pay much to the drivers at all (Uber keeps about 60% of what the rider pay UBER). Once you consider your fuel cost, extremely high cost of ride-share car insurance, car maintenance and the terrible wear and tear on the car itself plus significant lose of value of your car at resale, especially because of the super high miles on your vehicle. The Uber app is a very bad deal for the drive. However the riders are getting a great deal on your dime and time. Sorry for the bad new. Heres a timeline of Ubers troubles so far this year.p - Jan. 28: After President Donald Trump releases his first executive order on immigration, New York taxi drivers protest by refusing to pick up passengers at Kennedy Airport for an hour. Some protesters say Uber tries to capitalize on the protest by picking up passengers anyway, prompting a Twitter protest urging people to delete Ubers app from their smartphones. - Feb. 2: Uber CEO Travis Kalanick quits President Trumps council of business leaders amid mounting pressure from employees and customers over the immigration order. - Feb. 19: A former Uber engineer, Susan Fowler, discloses sexual harassment and sexism claims in a blog post about her year at Uber. Fowler says her boss propositioned her and higher-ups ignored her complaints. Kalanick calls Fowlers accusations "abhorrent" and hires former U.S. Attorney General Eric Holder to investigate. - Feb. 23: Waymo, a self-driving car company spun off from Google, sues Uber. Waymo alleges that Anthony Levandowski - a former top manager for Googles self-driving car project - stole pivotal technology from Google before leaving to run Ubers self-driving car division. - Feb. 28: A video emerges of Kalanick arguing with an Uber driver. It includes yelling and profanity and ends with a combative Kalanick dismissing the agitated drivers claims that sharp reductions in fares forced him into bankruptcy. In an email to employees, Kalanick admits he needs leadership help. "I must fundamentally change as a leader and grow up," he says. - March 3: The New York Times reveals that Uber used a phony version of its app to thwart authorities in cities where it was operating illegally. Ubers so-called Greyball software identified regulators who were posing as riders and blocked access to them. The U.S. Justice Department is investigating Ubers use of the Greyball software. - March 19: Ubers president, Jeff Jones, resigns less than a year after joining the company. He tells the tech blog Recode that his approach to leadership is at odds with what he experienced at Uber. - April 18: Sherif Marakby, a global vice president who leads Ubers self-driving car program, leaves the company. - April 27: Levandowski announces he is stepping aside while Uber defends itself against the allegations from Waymo. - May 11: A federal judge in San Francisco rejects Ubers request for arbitration and refers Waymos case to the U.S. Attorneys office for a possible criminal investigation. Days later the judge bans Uber from using technology taken from Waymo, but doesnt order Uber to halt its self-driving vehicle program, as Waymo requested. The case is set for trial in October. - May 26: Kalanicks mother dies in a boating accident. His father is seriously injured. - May 30: Uber fires Levandowski. - May 31: Ubers finance chief Gautam Gupta says he plans to leave the company in July. - June 6: Uber fires 20 people after a law firm, Perkins Coie, investigates complaints of harassment, bullying and retaliation. That investigation, which was separate from Holders, checked into 215 complaints; 57 are still under investigation. - June 11: Ubers board meets with Holder and adopts a series of recommendations based on his report. - June 12: Emil Michael, Ubers senior vice president for business and a close ally of Kalanick, leaves the company. - June 13: Kalanick tells Uber employees that hes taking a leave for an unspecified period, but will be available for "the most strategic decisions." Ubers board releases Holders recommendations, which include removing some of Kalanicks responsibilities and replacing Ubers chairman and founder, Garrett Camp, with an independent chairman. Holder also recommends many cultural and policy changes, from establishing an effective complaint process to recruiting more diverse applicants to prohibiting alcohol and drug use during core work hours.

They need to go back to the drawing board and learn how a business is run

Uber was once useful and ethical, now no longer so. I had major issues with my driver locating me while traveling today , and got charged 5 euro twice in a row for a car ride that I never even started. My driver did not locate me both times, and I was charged for the mishap. This is extremely disappointing and inconvenient, highlighting a major issue with this service. Not only that, but their location services ask to know where you are located for more time than they need to just provide a ride. I will no longer consider using uber for any kind of transport. Another Customer lost

Its a scam believe me save ur money

I was charged a 5$ cancellation charge because my driver screwed up the UBERpool order and picked me up before he picked up his first rider. I got into the car the moment he arrived, he did not have to wait more then 2 minutes. He then canceled my trip and I was told that I couldnt get my cancellation fee back because the app said he waited more than 2 minutes. Moreover, the AWFUL support system has still not done anything about this. Terrible app. Terrible service. Terrible company.

This app is very helpful and helped me alot realy thanks ? The problem is when app closed or losing 3g for any reason before meeting the driver , the meeting location will be changed after 3g come back or run the app again , Please fix this and ignore the other negative reviews ?

My driver was twenty minutes late and they didnt do anything about it, all i got was automated robot responses. Good job.

I have my Paypal and my two cards listed as payment methods on the app but I had to literally call an uber, change my payment method to a card, and cancel the uber in order to split the fare because it kept giving me an "apple pay isnt available for split fare" error... Youd think it would ask you what payment method to use if one isnt available.. or that apple pay would be made compatible with the feature

Does anyone have the same problem that they cant schedule on uber? Does give me the option to request in the future. I have no car icon with the clock located just to the right of the "where to?" Does anyone else have this problem?

Drivers will screw u by saying that picked us up and never picking us and u being charged . Or saying they are coming and never show up. Then either u cancel or u get charged . Either way u gonna get charged . Then for a 9 euro charge uber decided to charge to 49 euroes . Cane get credit back for none of these issues. Once cancelation fee was said to be credited but never was . They pretty much will charge u what ever they want and u cant take your credit card off or close the account. Only log out. This is a fraud company. U open a account , u will not get away.

I have tried using the app MANY times over the last few months and it always makes me set everything up and then when it comes to paying makes me use Apple Pay and since I dont have touch ID stops there!!! AND there is NO way to send then any of this info so they can help me. NO customer support. So I have used Lyft. TELL ME HOW TO DELETE APPLE PAY!!!!!